Mondial Relay delivery in mainland France and Belgium is free for all orders over €30 .

Home delivery in mainland France is free for all orders over €80 , and is charged at €2.9 between €60 and €80.

For orders below these amounts, shipping costs are €5.90 for home delivery , and €2.90 for Mondial Relay delivery .

Delivery to Switzerland is provided by DPD . Shipping costs are €14.90 for home delivery within 2 working days, €9.90 from €60 and are free for any order over €150 .

Shipping costs are calculated on the order total after any discount.

After receipt of your order, it is processed immediately by our services.

For home delivery, the deadline is 2 working days for any order placed before 4:30 p.m.

For delivery to a relay point, the time is between 2 and 4 days .

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You have 14 days to contact us about this. To make a return, you must provide us with a receipt or proof of purchase.

You will then be able to benefit from a refund or exchange .
Return costs are your responsibility.

The return address is:
YVY
9 rue Simart
75018 - PARIS

For more information, please visit our general conditions of sale and use .

When your package is collected, you will receive a tracking code for your package by email.

You will also find the tracking of your package in your personal space or directly on our order tracking page by simply entering your postal code and your tracking number that you received by email.

In the current context, the Post Office website and help section could be very useful to you.

You can contact Camille in charge of customer service by writing to contact@yvy-mate.fr . He will respond to you as soon as possible.

Payments on the store are 100% secure.

You can pay with your credit card or Paypal.

Payments in 3x free of charge via Klarna are authorized from €35

Gift cards never expire: the gift card code provides access to a balance that can be spent on more than one order. Gift card balances are applied to the total value of an order, which may include taxes and shipping.

When you order a gift card, you will receive the card directly by email in the form of a 16-digit and letter code that you can integrate into Apple Wallet .

If you are purchasing a gift card for someone else, you must forward the gift card email to the recipient!

Our mate comes from organic agroforestry farming .

The agroforest is a “semi-wild” mode of cultivation, ie the mate plants grow freely in the heart of the forest and draw their resources from the great biodiversity offered by the forests of southern Brazil.

Certified by ECOCERT , no chemicals or GMOs have been used to cultivate our mate since 1970 .

Mate is a plant in its own right , so it has its own flavor that depends on the different types of mates and their quality.

Medium and low quality mates are very bitter , this comes from the type of cultivation and premature harvesting . Generally, the leaves are harvested every year, before reaching full maturity. The taste is inevitably affected, for comparison, an olive harvested before maturity will naturally be more bitter.

We harvest the leaves every two years , which makes our mate softer and naturally sweeter.

Also, we offer different mates: Green, Matured 24 months and Roasted. The flavor of these mates differs drastically.

• Green mate is similar to green tea in its sweetness.

• The 24-month matured mate is the original mate, with its nutty flavors.

• Roasted mate is the happy medium between coffee and tea. It is the ideal mate to slow down, or even gradually stop drinking coffee!

There are several brewing methods for mate and it depends on your equipment and preferences.

You can infuse your mate with a tea ball or with our biodegradable infusion bags . This infusion method has the advantage of considerably reducing the bitterness of the mate. We recommend this method for new mate consumers to get used to the flavor.



If you are a mate lover and prefer to dose your infusion to your liking, we recommend an infusion in a French press. You will be able to manage the intensity of your infusion and the quantity of mate to infuse . This is the best way to share your mate if you don't have a gourd!

Of course, if you have a gourd , the traditional infusion is the most suitable.

They are handcrafted in Uruguay, near the Argentine border.

Made from the best squash selected in southern Brazil for their size and robustness, these gourds are true works of art , made with respect for ancestral know-how.

The size and shape of the gourds depends on the gourd chosen, so they are all unique.

In order to extend its lifespan and avoid any risk of mold or cracking, it is necessary to clean our artisanal gourds before their first use.