Delivery, Rates & Returns
Delivery rates and times
FRANCE:
Pickup point (Chronopost, 1-3 business days):
- 2,90€ below 45€
- Free from 45€
Home delivery (UPS, 1-2 business days):
- 4,90€ below 50€
- 2,90€ between 50€ and 70€
- Free from 70€
Express before 1 pm (Chronopost, 1 business day):
- 14,90€
BELGIUM, LUXEMBOURG:
Pickup point (Chronopost, 2-4 business days):
- 4,90€ below 60€
- Free from 60€
Home delivery (UPS, 1-2 business days):
- 5,90€ below 60€
- 3,50€ between 60€ and 90€
- Free from 90€
GERMANY, AUSTRIA:
Pickup point (Chronopost, 2-4 business days):
- 4,90€ below 60€
- Free from 60€
Home delivery (UPS, 2-3 business days):
- 5,90€ below 60€
- 3,50€ between 60€ and 90€
- Free from 90€
SPAIN, PORTUGAL:
Pickup point (Chronopost, 2-4 business days):
- 4,90€ below 60€
- Free from 60€
Home delivery (UPS, 2-3 business days):
- 5,90€ below 60€
- 3,50€ between 60€ and 90€
- Free from 90€
ITALY:
Pickup point (Chronopost, 2-4 business days):
- 4,90€ below 60€
- Free from 60€
Home delivery (UPS, 2-3 business days):
- 5,90€ below 60€
- 3,50€ between 60€ and 90€
- Free from 90€
NETHERLANDS, SWEDEN, NORWAY:
Pickup point (Chronopost, 2-4 business days):
- 4,90€ below 60€
- Free from 60€
Home delivery (UPS, 2-3 business days):
- 5,90€ below 60€
- 3,50€ between 60€ and 90€
- Free from 90€
DENMARK:
Home delivery (UPS, 2-3 business days):
- 5,90€ below 60€
- 3,90€ between 60€ and 90€
- Free from 90€
POLAND, CZECHIA:
Pickup point (Mondial Relay, 3-5 business days):
- 5,90€ (orders up to 70€)
Home delivery (UPS, 2-3 business days):
- 8,90€ below 60€
- 6,90€ between 60€ and 120€
- Free from 120€
SWITZERLAND, ROMANIA, UNITED KINGDOM:
Express (DPD, 2-3 business days):
- 14,90€ below 60€
- 9,90€ between 60€ and 150€
- Free from 150€
MONACO, ANDORRA:
Home delivery (1-2 business days):
- 7,90€ below 120€
- Free from 120€
FRENCH OVERSEAS TERRITORIES:
Home delivery (Colissimo, 3-5 business days):
- 24,90€
OUTSIDE THE EUROPEAN UNION:
International standard (UPS, 3-5 business days):
- 29,90€ — from 0 kg to 1 kg
- 39,90€ — from 1 kg to 3 kg
- 49,90€ — from 3 kg to 4 kg
- 69,90€ — from 4 kg to 8 kg
Order tracking
After your order, you'll receive full step-by-step tracking by email. You can also track your parcel on our site here
Returns and withdrawal
Your return request is accepted provided the withdrawal takes place within 14 days of receiving your order. Note that return shipping costs remain your responsibility.
To ensure an optimal return and refund process, please follow the instructions below. Otherwise, we reserve the right to refuse the refund:
- Contact us here with your order number to let us know you wish to withdraw. Following this message, you have 14 days to send the products back to us, the shipping date serving as proof.
- Make sure every returned product is in its original packaging, unused and in perfect condition. Any opened or damaged item will not be refunded.
- Ship everything to the following address: 48 rue des Cloys - 75018 PARIS
After inspecting the return, the refund will be issued within 48h.