FAQs

The questions most likely to interest you.


If you have any other questions, do not hesitate to contact our team directly on our website or by email!
For this, you can send us an email to contact@yvy-mate.fr .

DELIVERY

DELIVERY DELAY

RETURNS

TRACK YOUR PACKAGE

A PROBLEM WITH DELIVERY?

PAYMENTS

GIFT CARDS

IS OUR MATE CERTIFIED ORGANIC?

WHAT DOES MATE TASTE?

HOW TO BREW MATE?

WHERE ARE OUR GOURDS & BOMBILLAS MADE?

ARE THE CURATED GOURDS?




QUESTIONS SUR LA GAMME TEMPERA®

GARANTIE TEMPERA®

OPTIMISER LES PERFORMANCES DE SON THERMOS TEMPERA®

NETTOYAGE AVANT LA PREMIÈRE UTILISATION

LES PRODUITS TEMPERA® SONT-ILS RÉSISTANTS À LA ROUILLE ?

LES THERMOS TEMPERA® PEUVENT-ILS CONSERVER DU LAIT ?

COMMENT NETTOYER LE THERMOS TEMPERA® EN PROFONDEUR ?